Last Updated: February 5, 2025
Introduction
At Thriveworks (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (thriveworks.ca) and interact with our contact forms and newsletter subscription.
Information We Collect
Through Our Website
- Contact information (name, email address) submitted through our contact form
- Email addresses provided for newsletter subscriptions
- Basic website analytics data (like page visits and browser type)
Through Our Services
- Information shared during coaching and consulting engagements is kept strictly confidential and is governed by our client service agreements
Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These may include:
- Essential cookies necessary for website functionality
- Analytics cookies to understand how visitors use our site
- Third-party cookies from services we use to operate our website
You can control cookie settings through your browser preferences.
Third-Party Service Providers
We work with trusted third-party service providers who assist us in operating our website and business, including:
- Website maintenance and hosting services
- Email marketing platforms
- Analytics providers
- Payment processors
These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.
Links to Other Websites
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
International Data Transfer
While we primarily operate in British Columbia, Canada, some of our third-party service providers may be located in other countries. By using our services, you acknowledge that your information may be transferred outside of Canada and processed on servers located in other jurisdictions, which may have different data protection rules than Canada.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiries
- Send you our newsletter (if subscribed)
- Improve our website experience
- Provide our services
Information Security
We take reasonable precautions to protect your information using appropriate administrative and technical measures. All client information is treated with strict confidentiality.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. Your information may only be accessed by authorized personnel who require it to provide our services.
Your Rights
You have the right to:
- Unsubscribe from our newsletter at any time
- Request access to your personal information
- Request correction or deletion of your personal information
- Withdraw your consent for future communications
- Opt-out of certain cookies and tracking technologies
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after such changes indicates your acceptance of the new Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us